Amazon
Finance Manager, Customer Service, Amazon Leo
$95K–$163K
BELLEVUE, WA +1 · Manager · Full-time · Posted Aug 16, 2026
- Location
- BELLEVUE, WA
Bellevue, WA - Experience
- 5+ years in each of the experience areas stated in the basic qualifications.
- Education
- Bachelor's degree in finance, accounting, business, economics, or a related analytical field.
- Visa sponsorship
- Candidates must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, due to export control laws and regulations.
About the job
Leads financial planning, modeling, forecasting, and performance analysis for Amazon Leo’s customer service operations as the satellite broadband business scales.
What you'll do
- Own customer service financial models and annual and long-range planning, including cost projections, rate cards, scenarios, and variance narratives.
- Oversee partner invoicing, accruals, and concessions analysis; provide financial analysis for outsourcing and defect-reduction decisions.
- Build performance scorecards, present insights to leadership, and improve planning processes through productivity and automation, including AI/ML tools.
What they ask for
- Bachelor’s degree in finance, accounting, business, economics, or a related analytical field.
- 5+ years of tax, finance or a related analytical field experience.
- 5+ years of building financial and operational reports/data sets that inform business decision-making experience.
- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience; 5+ years of dissecting financial data and identifying patterns that support business strategy experience.
Nice to have
- MBA, or CPA.
- Knowledge of SQL/ETL; experience with large-scale data mining and reporting tools or financial systems.
Pay
95,400.00 - 163,200.00 USD annually (base salary)
Tools
SQL/ETL, SQL, MS Access, Essbase, Cognos, Oracle, SAP, Lawson
AI focus
Leverage AI/ML tools to accelerate financial model updates and reduce planning cycle time.
Model-written summary · the original posting is authoritative