Amazon
Finance Manager, Customer Service Finance
$95K–$163K
Seattle, WA · Manager · Full-time · Posted Aug 13, 2026
- Experience
- 5+ years in tax, finance, or a related analytical field; 5+ years dissecting financial data; 5+ years contributing to cross-functional financial performance and strategy initiatives. Preferred: 6+ years in each of the stated data-quality and complex-analysis areas.
- Education
- Bachelor's degree in finance, accounting, or related field.
About the job
Leads financial planning, analysis, and business partnership for Amazon Customer Service Network Solutions, translating operational and engineering performance into financial insights and investment decisions.
What you'll do
- Build mechanisms to track financial performance against commitments and provide network financial visibility.
- Deliver monthly worldwide financial reviews to senior leaders, highlighting performance, risks, opportunities, and actions.
- Analyze engineering commitments and operational plans, and partner across finance, science, and economics teams on cost improvements and customer value.
What they ask for
- 5+ years of tax, finance, or related analytical field experience.
- Bachelor's degree in finance, accounting, or a related field.
- Advanced use of SQL for data mining and business intelligence.
- 5+ years each of dissecting financial data to support business strategy and contributing to cross-functional initiatives that drive financial performance and strategy.
Nice to have
- 6+ years identifying inaccurate data and root causes and implementing escalation plans; 6+ years solving complex business challenges with impactful financial models, analysis, and recommendations.
- MBA or CPA; knowledge of SQL/ETL and experience with large-scale data mining, reporting, and financial systems.
Pay
95,400.00 - 163,200.00 USD annually (base salary)
Tools
SQL, ETL, MS Access, Essbase, Cognos, Oracle, SAP, Lawson
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