Amazon
Global CX Strategy Leader, Connected Products , Industry Specialists and Solutions (ISS); AWS Automotive & Manufacturing
$148K–$200K
Detroit, MI +2 · Full-time · Posted Mar 6, 2026
- Location
- Detroit, MI
Austin, TX
Atlanta, GA - Experience
- 5+ years in each of the listed GTM/business development/sales/consulting, Data & AI technologies, and automotive and manufacturing technology areas.
About the job
Leads AWS’s global customer experience strategy and go-to-market for connected products in automotive and manufacturing, translating customer needs into AWS solutions and driving adoption and growth.
What you'll do
- Define, update, and execute CX strategy; report on initiatives, business results, and metrics.
- Influence CX product roadmaps and solution portfolios, and accelerate adoption with regional and scaling teams.
- Develop business validation and ROI frameworks, field enablement and GTM materials, and represent AWS through customer and industry thought leadership.
What they ask for
- Experience developing strategies that influence leadership decisions at the organizational level.
- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience.
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience.
- 5+ years of solving problems with technology in the Automotive & Manufacturing industries experience; experience presenting to technical and non-technical executive audiences and deep understanding of Customer Experience technologies, trends, and customer challenges.
Nice to have
- MBA.
- Experience with embedded systems, consumer devices, or mobile apps; connected vehicle platforms, IoT, Contact Centers, Dealer Management, Digital Commerce, Service Management, or other solutions; global or regional OEMs, Tier-1 Suppliers, ISVs, SI companies; or public speaking and thought leadership.
Pay
147,900.00 - 200,100.00 USD annually (base salary); 147,900.00 - 200,100.00 USD annually (base salary)
Tools
AWS Services and Solutions, AI/ML, GenAI, Analytics, Database, Storage, IoT
AI focus
Uses Data & AI technologies, including AI/ML and GenAI, to support connected-product customer experiences and industry solutions.
Model-written summary · the original posting is authoritative