Amazon
Global Process Manager, AWS GFO, AWS Global Field OPerations (GFO)
$74K–$130K
Arlington, VA +3 · Manager · Full-time · Posted Oct 29, 2026
- Location
- Arlington, VA
Seattle, WA
Bellevue, WA
Herndon, VA - Experience
- 3+ years in program or project management; 3+ years defining and implementing data- and metrics-based process improvement initiatives. Preferred: 3+ years driving end-to-end delivery and communicating results to senior leadership; 3+ years driving process improvements; 2+ years communicating with and presenting to executive and senior audiences.
About the job
Own and improve global operational processes supporting AWS field teams, using data and AI tools to make work safer, simpler, and more efficient.
What you'll do
- Lead process-improvement projects from workflow mapping and workshops through measurable results.
- Manage global processes, including change requests, new-program process design, and urgent field updates.
- Use data to set and track improvement targets, report progress, and collaborate with operations, safety, security, and quality teams.
What they ask for
- 3+ years of program or project management experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics.
- Advanced Excel (Pivot Tables, VLookUps) and SQL knowledge.
- Experience using data and metrics to drive improvements and working cross-functionally with technical and non-technical teams.
Nice to have
- Experience driving end-to-end delivery and communicating results to senior leadership; process improvement experience.
- Experience with process building, project management and schedules, stakeholder management, executive presentations, or six sigma tools and Lean techniques.
Pay
USD 74,200.00 - 129,800.00 annually base salary (USA, VA, Arlington); USD 74,200.00 - 129,800.00 annually base salary (USA, VA, Herndon); USD 82,700.00 - 129,800.00 annually base salary (USA, WA, Bellevue); USD 82,700.00 - 129,800.00 annually base salary (USA, WA, Seattle)
Tools
Excel (Pivot Tables, VLookUps), SQL, AI tools
AI focus
Use AI tools to draft, update, and maintain process documentation, reducing manual effort.
Model-written summary · the original posting is authoritative