Amazon
Infrastructure Escalation Specialist, Fleet Infrastructure
Nashville, TN · Full-time · Posted Oct 16, 2026
- Experience
- 1+ years in each of the specified areas; preferred: 2+ years of Microsoft Office experience.
- Education
- High school or equivalent diploma.
About the job
Supports Amazon’s fleet infrastructure and transportation operations by managing vendors, handling escalations, and coordinating projects and maintenance activities.
What you'll do
- Support the nationwide transportation network and help develop solutions to operational problems.
- Manage outside contractors and vendors, including reviewing invoice and purchasing patterns.
- Coordinate multiple projects and daily activities, meet deadlines, and respond to incident ticket escalations.
What they ask for
- High school or equivalent diploma.
- 1+ years using a computer maintenance management system for facilities or maintenance planning, scheduling, and auditing.
- 1+ years working with computers and Microsoft Office products and applications.
- 1+ years in a project, construction, or customer-service-facing role; availability for a flexible schedule including weekends, nights, and/or holidays.
Nice to have
- 2+ years of Microsoft Office products and applications experience.
- Experience with construction management or administrative tools and best practices.
Pay
27.93 - 35.72 USD hourly (base salary)
Tools
computer maintenance management system, Microsoft Office
Model-written summary · the original posting is authoritative