Amazon
Investigation Specialist II , Global Product Verification (GPV)
Seattle, WA · Full-time · Posted Jul 13, 2026
- Experience
- 3+ years of quality assurance engineering experience, or a bachelor's degree in a listed field or equivalent; preferred experience includes 2+ years in fraud/risk investigations and other stated alternatives.
- Education
- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, or information systems, or equivalent. Preferred: bachelor's degree in mechanical engineering, electrical engineering, material science, or physics, or equivalent, or associate's degree.
About the job
Investigates and audits products sold by third-party sellers to identify quality defects, support product verification, and improve investigation processes.
What you'll do
- Conduct product investigations using tools, systems, and established procedures; focus on low- to medium-complexity issues.
- Meet weekly investigation and quality assurance targets, and update tracking systems.
- Identify trends and process improvements to support upstream improvements in seller quality and customer experience.
What they ask for
- 3+ years of quality assurance engineering experience, or a bachelor's degree in a listed field or equivalent.
- Experience using computers and the internet.
- Experience with Microsoft Office Suite, including Word, Outlook, and Excel.
- Experience working with large datasets and identifying trends or patterns for decisions.
Nice to have
- Bachelor's degree in mechanical engineering, electrical engineering, material science, or physics, or equivalent, or an associate's degree.
- Experience in fraud/risk investigations or metric-based continuous improvement, as specified in the posting.
Pay
22.25 - 31.20 USD hourly (base salary)
Tools
Microsoft Office Suite, Word, Outlook, Excel, microscopes, x-ray
Model-written summary · the original posting is authoritative