Amazon
IT Manager, Ops Tech Solutions Delivery
$117K–$160K
Niagara Falls, NY · Manager · Full-time · Posted Sep 1, 2026
- Experience
- 5+ years developing technical teams across multiple locations; 2+ years leading technology teams as an IT operations manager; alternatively, 4+ years of professional or military experience for the education requirement.
- Education
- Bachelor's degree, or 4+ years of professional or military experience. Preferred: Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Technical discipline.
About the job
Leads IT professionals delivering 24x7 technical support and infrastructure solutions for Amazon Operations facilities.
What you'll do
- Hire, train, and develop an IT team; supervise day-to-day technical support and maintain service-level performance.
- Lead infrastructure builds in new facilities and support continuous improvement with operational partners.
- Maintain safety and OSHA compliance, policies and processes, and equipment and parts inventory.
What they ask for
- 5+ years of developing a team of technical professionals across multiple locations experience.
- 2+ years of leading technology teams as an information technology operations manager experience.
- Bachelor's degree, or 4+ years of professional or military experience.
- Knowledge of Linux or Unix systems administration; leadership in a 24x7 operation supporting physical IT infrastructure; experience with network architecture and client server technology.
Nice to have
- Knowledge of hardware architectures.
- Experience with system management tools and client/server environments.
Pay
116,800.00 - 160,000.00 USD annually (base salary)
Tools
Linux, Unix, Windows, Android, fiber optic, copper, wireless
Model-written summary · the original posting is authoritative