Amazon
IT Support Associate II
Hollister, CA · Full-time · Posted Oct 28, 2026
- Experience
- 1+ years of Windows, Mac or Linux operating systems support experience or equivalent experience.
About the job
Supports Amazon Operations facilities by maintaining and troubleshooting IT equipment and resolving technical issues across buildings and networks.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment used in Operations facilities.
- Handle support requests and procedures across the network, including support for multiple buildings and remote customers.
- Assist in training new hires and continue learning new technologies.
What they ask for
- Experience troubleshooting integrated and interdependent computer systems.
- Experience in a dynamic environment with a high degree of customer service.
- 1+ years of Windows, Mac or Linux operating systems support experience or equivalent experience.
- Ability to lift up to 49 pounds and stand or walk during shifts lasting up to 12 hours; frequent pushing, pulling, squatting, bending, and reaching.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
27.64 - 37.74 USD hourly (base pay)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Redhat, AWS
Model-written summary · the original posting is authoritative