Amazon
IT Support Associate II, Operations Technology Solutions
Modesto, CA · Full-time · Posted Sep 1, 2026
- Experience
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
About the job
Provides IT support to Amazon Operations facilities across a defined area, resolving technical problems and maintaining operational technology equipment.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment; handle support requests across the network.
- Support customers at multiple buildings and remotely, and assist with training new hires.
- Continuously learn new technologies and meet physical job demands, including lifting up to 49 pounds and standing or walking for shifts up to 12 hours.
What they ask for
- Experience troubleshooting integrated and interdependent computer systems.
- Experience in a dynamic environment with a high degree of customer service.
- Can lift up to 49 pounds and meet the stated physical demands of shifts lasting up to 12 hours.
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
27.64 - 37.74 USD hourly (base pay)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), AWS
Model-written summary · the original posting is authoritative