Amazon
IT Support Associate II, Ops Tech Solutions (OTS)
Tremont, PA +1 · Full-time · Posted Oct 28, 2026
- Location
- Tremont, PA
TREMONT, PA - Experience
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
About the job
Provides technical support for Amazon Operations facilities and remote customers across a defined local or regional area.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment; handle support requests across the network.
- Support customers across multiple buildings and remotely, and assist with training new hires.
- Travel within the local or regional area; perform physical work including lifting, standing, and walking during shifts.
What they ask for
- Experience troubleshooting integrated and interdependent computer systems.
- Experience in a dynamic environment with a high degree of customer service.
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
- Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
27.64 - 37.74 USD hourly (base salary)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), AWS
Model-written summary · the original posting is authoritative