Amazon
IT Support Associate II, Ops Tech Solutions (OTS)
Tremont, PA +1 · Full-time · Posted May 29, 2026
- Location
- Tremont, PA
TREMONT, PA - Experience
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
About the job
Supports Amazon Operations facilities by troubleshooting IT issues, maintaining equipment, and assisting customers across a local or regional area.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment; handle support requests across the network.
- Support customers across multiple buildings and remotely, and assist in training new hires.
- Travel locally or regionally; meet physical requirements including lifting up to 49 pounds and standing or walking for shifts up to 12 hours.
What they ask for
- Experience working with computer systems and troubleshooting.
- Experience in a dynamic environment with a high degree of customer service.
- Ability to lift up to 49 pounds, stand or walk for shifts up to 12 hours, and frequently push, pull, squat, bend, and reach.
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
23.50 - 37.74 USD hourly (base salary)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Redhat, AWS
Model-written summary · the original posting is authoritative