Amazon
IT Support Associate II, Ops Tech Solutions (OTS)
Lubbock, TX · Full-time · Posted Oct 19, 2026
- Experience
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
About the job
Provides IT support to operations teams by troubleshooting technical problems across Amazon facilities in a defined geographical area.
What you'll do
- Troubleshoot technical problems involving integrated and interdependent computer systems.
- Support operations teams across multiple technical disciplines.
- Participate in career development opportunities.
What they ask for
- Experience troubleshooting integrated and interdependent computer systems.
- Experience in a dynamic environment with a high degree of customer service.
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
- Ability to lift up to 49 pounds, stand and walk during shifts of up to 12 hours, and frequently push, pull, squat, bend, and reach.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
27.64 - 37.74 USD hourly (base salary)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), AWS
Model-written summary · the original posting is authoritative