Amazon
IT Support Associate II , Ops Tech Solutions (OTS)
Logan Township, NJ · Full-time · Posted Aug 4, 2026
- Experience
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
About the job
Provides IT support across Amazon Operations facilities by maintaining equipment, resolving technical issues, and assisting customers in a regional area.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment; handle network support requests and procedures.
- Support customers across multiple buildings and remotely, and assist in training new hires.
- Travel locally or regionally; perform physical work including lifting up to 49 pounds and standing or walking for shifts up to 12 hours.
What they ask for
- Experience troubleshooting integrated and interdependent computer systems.
- Experience in a dynamic, high-customer-service environment.
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience.
- Ability to lift up to 49 pounds, stand/walk for shifts up to 12 hours, and frequently push, pull, squat, bend, and reach.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
23.50 - 37.74 USD hourly (base pay)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Redhat, AWS
Model-written summary · the original posting is authoritative