Amazon
IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
New Stanton, PA · Full-time · Posted Oct 9, 2026
- Experience
- 1+ years of Windows, Mac or Linux Operating systems support experience.
About the job
Provides IT support across Amazon operations facilities in a defined area, troubleshooting equipment and network issues and deploying technology solutions.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment; handle support requests across the network.
- Support customers across multiple buildings and remotely, and assist in training new hires.
- Travel locally or regionally to support customers; work rotating day and night shifts.
What they ask for
- Experience troubleshooting integrated and interdependent computer systems.
- Experience in a dynamic environment with a high degree of customer service.
- 1+ years of Windows, Mac or Linux Operating systems support experience.
- Able to lift up to 49 pounds, stand and walk for shifts up to 12 hours, and frequently push, pull, squat, bend, and reach.
Nice to have
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
27.64 - 37.74 USD hourly (starting pay)
Tools
Windows, Mac, Linux, CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), AWS
Model-written summary · the original posting is authoritative