Amazon
IT Support Engineer I, Ops Tech Solutions Delivery - Fixed
Sumner, WA · Full-time · Posted Aug 31, 2026
- Experience
- 1+ years or 2+ years as specified in the requirements; no alternatives stated.
- Education
- High school or equivalent diploma.
About the job
Provides regional, hands-on IT support by deploying and troubleshooting infrastructure, hardware, operating systems, and enterprise applications across multiple Amazon facilities.
What you'll do
- Troubleshoot networks, cabling, systems, PCs, and enterprise applications; keep infrastructure available during production hours.
- Support customers across local buildings and remotely, manage local technical projects, and identify operational root causes and inefficiencies.
- Maintain or create IT policies, procedures, and processes; travel locally or regionally and meet the stated physical demands.
What they ask for
- 1+ years of Windows Server technologies (AD, DFS, Print Services, SCCM) and IT client, server, and network service delivery.
- 2+ years troubleshooting in a multi-user high availability environment; PC repair, troubleshooting, deployment and liquidation; networking; corporate Windows, Mac or Linux OS support; and supporting and maintaining a corporate network environment.
- High school or equivalent diploma.
- Reliable transportation for local or regional travel.
Nice to have
- 2+ years of computer networking experience.
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
Pay
25.48 - 41.68 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, TCP/IP
Model-written summary · the original posting is authoritative