Amazon
IT Support Engineer I, Ops Tech Solutions (OTS)
Oklahoma City, OK · Full-time · Posted Oct 26, 2026
- Experience
- Requirements include 1+ years in specified Windows Server technologies and IT service delivery, and 2+ years in the other listed technical areas.
- Education
- High school or equivalent diploma.
About the job
Implements and supports IT infrastructure, hardware, operating systems, and enterprise applications for Amazon Operations, including troubleshooting and local technical projects.
What you'll do
- Troubleshoot networks, cabling, systems, and computing infrastructure; keep systems available during production hours.
- Provide technical assistance, identify root causes, and manage local projects and IT processes.
- Support customers across local and remote sites, including regional travel and physical work during shifts of up to 12 hours.
What they ask for
- At least 1 year of Windows Server technologies (AD, DFS, Print Services, SCCM) experience.
- At least 2 years of troubleshooting in a multi-user high availability environment and PC repair, troubleshooting, deployment, and liquidation experience.
- At least 1 year of IT client, server, and network service delivery; at least 2 years of networking and corporate network support experience.
- At least 2 years supporting corporate Windows, Mac or Linux operating systems; high school or equivalent diploma.
Nice to have
- At least 2 years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
Pay
27.21 - 37.50 USD hourly base salary
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, TCP/IP
Model-written summary · the original posting is authoritative