Amazon
IT Support Engineer I, Ops Tech Solutions (OTS)
Tulsa, OK · Full-time · Posted Sep 28, 2026
- Experience
- Requirements range from 1+ to 2+ years, as specified for each experience area.
- Education
- High school or equivalent diploma.
About the job
Provides IT support for Amazon Operations by implementing technical solutions, troubleshooting systems, and maintaining infrastructure availability across local and remote sites.
What you'll do
- Troubleshoot and maintain networking, cabling, hardware, operating systems, and systems administration environments.
- Keep infrastructure and computing systems available during production hours; identify root causes and support continuous improvement.
- Manage local technical projects, maintain procedures, and support customers across multiple buildings, including through local or regional travel.
What they ask for
- 1+ years of Windows Server technologies, including AD, DFS, Print Services, or SCCM experience.
- 2+ years of troubleshooting in a multi-user high availability environment and 2+ years of PC repair, troubleshooting, deployment, and liquidation experience.
- 1+ years of IT client, server, and network service delivery experience; 2+ years of networking experience.
- 2+ years of corporate Windows, Mac, or Linux operating systems support and corporate network maintenance experience; high school or equivalent diploma.
Nice to have
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
Pay
30.24 - 41.68 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, TCP/IP
Model-written summary · the original posting is authoritative