Amazon
IT Support Engineer I, Ops Tech Solutions (OTS)
Greenville, SC +1 · Full-time · Posted Aug 18, 2026
- Location
- Greenville, SC
GREENVILLE, SC - Experience
- Requirements specify 1+ or 2+ years across listed areas; see requirements.
- Education
- High school or equivalent diploma; bachelor's degree, or experience in one or more IT-related fields.
About the job
Provides technical support for Amazon Operations by maintaining and troubleshooting IT infrastructure, hardware, operating systems, and enterprise applications.
What you'll do
- Troubleshoot networks, data cabling, computing systems, and software or hardware environments; keep systems available during production hours.
- Provide technical assistance, manage local IT projects, and maintain or create processes and procedures.
- Identify root causes of operational issues and process inefficiencies.
What they ask for
- Experience with Windows Server technologies (AD, DFS, Print Services, SCCM): 1+ years; troubleshooting in a multi-user high availability environment: 2+ years.
- PC repair, troubleshooting, deployment and liquidation: 2+ years; IT client, server, and network service delivery: 1+ years.
- Networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP): 2+ years; corporate Windows, Mac or Linux operating systems support: 2+ years; corporate network support and maintenance: 2+ years.
- High school or equivalent diploma; bachelor's degree or experience in one or more IT-related fields; current, valid Driver License.
Nice to have
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment; or working independently with minimal supervision and strong analytical, detail, and communication skills.
Pay
27.21 - 37.50 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, TCP/IP
Model-written summary · the original posting is authoritative