Amazon
IT Support Engineer I, OpsTech Solutions
Fresno, CA · Full-time · Posted Oct 28, 2026
- Experience
- Requirements span 1+ and 2+ years, as specified for each skill area.
- Education
- High school or equivalent diploma.
About the job
Provides IT infrastructure support across multiple sites, troubleshooting hardware, software, networks, and systems while managing local technical projects.
What you'll do
- Troubleshoot and maintain network, cabling, computing, and systems infrastructure; keep systems available during production hours.
- Support customers across local buildings and remotely, including travel within the local or regional area.
- Manage technical projects, improve IT processes, and identify root causes of operational issues.
What they ask for
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience.
- 2+ years of troubleshooting in a multi-user high availability environment experience.
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience.
- 2+ years of networking experience and 2+ years of corporate Windows, Mac or Linux operating systems support experience.
Nice to have
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
Pay
30.24 - 41.68 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, SSL, TCP/IP
Model-written summary · the original posting is authoritative