Amazon
IT Support Engineer I (OTS) , Ops Tech Solutions (OTS)
Seffner, FL · Full-time · Posted Oct 12, 2026
- Experience
- 1+ or 2+ years, depending on the qualification; see requirements.
- Education
- High school or equivalent diploma.
About the job
Implements technical solutions and provides IT support for hardware, operating systems, enterprise applications, and infrastructure across multiple sites in a defined area.
What you'll do
- Troubleshoots networking, cabling, systems, and computing infrastructure to maintain availability during production hours.
- Provides technical assistance, identifies root causes, and manages local IT projects and processes.
- Supports customers across local and regional buildings, including through travel.
What they ask for
- 1+ years of Windows Server technologies (AD, DFS, Print Services, SCCM) experience.
- 2+ years of troubleshooting in a multi-user high availability environment; PC repair, troubleshooting, deployment and liquidation; networking; corporate operating systems support; and corporate network support experience.
- 1+ years of IT client, server, and network service delivery experience.
- High school or equivalent diploma.
Nice to have
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
Pay
30.24 - 41.68 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, SSL, TCP/IP
Model-written summary · the original posting is authoritative