Amazon
IT Support Engineer I, OTS Support
Salinas, CA · Full-time · Posted Sep 15, 2026
- Experience
- Requirements range from 1+ to 2+ years across specified technical areas.
- Education
- High school or equivalent diploma.
About the job
Provides technical support and implements solutions for computer hardware, operating systems, enterprise applications, networks, and IT infrastructure in Amazon Operations.
What you'll do
- Troubleshoot networks, data cabling, systems, hardware, and software; keep infrastructure available during production hours.
- Manage local technical projects and work with staff and management on IT improvements, procedures, and root-cause analysis.
- Travel up to 25%; lift up to 49 lbs and stand or walk during shifts lasting up to 12 hours.
What they ask for
- 1+ years of Windows Server technologies including AD, DFS, Print Services, and SCCM.
- 2+ years of troubleshooting in a multi-user high-availability environment and 2+ years of PC repair, troubleshooting, deployment, and liquidation.
- 1+ years of IT client, server, and network service delivery; 2+ years of networking experience.
- 2+ years of corporate Windows, Mac, or Linux support and corporate network maintenance; high school or equivalent diploma.
Nice to have
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
Pay
30.24 - 41.68 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, TCP/IP
Model-written summary · the original posting is authoritative