Amazon
IT Support Engineer, Ops Tech Solutions Delivery
Gouldsboro, PA · Full-time · Posted Jun 5, 2026
- Experience
- Requirements range from 1+ to 2+ years across the listed technical areas.
- Education
- High school or equivalent diploma.
About the job
Provides IT infrastructure support to Amazon Operations sites, troubleshooting networks and systems, maintaining availability, and delivering technical projects and customer support.
What you'll do
- Troubleshoot network, cabling, hardware, and systems administration issues; maintain infrastructure availability during production hours.
- Provide technical assistance, manage local projects, maintain processes, and identify root causes of operational issues.
- Support customers across multiple buildings and remotely, including local or regional travel.
What they ask for
- 1+ years of Windows Server technologies, including AD, DFS, Print Services, and SCCM.
- 2+ years of troubleshooting in a multi-user high availability environment and 2+ years of PC repair, troubleshooting, deployment, and liquidation.
- 1+ years of IT client, server, and network service delivery; 2+ years of networking and corporate Windows, Mac, or Linux support.
- 2+ years supporting and maintaining a corporate network environment; high school or equivalent diploma.
Nice to have
- 2+ years of computer networking experience.
- Experience supporting video conference and teleconference equipment.
Pay
30.24 - 41.68 USD hourly (base salary)
Tools
Windows Server, AD, DFS, Print Services, SCCM, DNS, DHCP, TCP/IP
Model-written summary · the original posting is authoritative