Amazon
Journey Architect, Customer Experience - AWS Integrated Demand Center
$83K–$152K
Seattle, WA +1 · Full-time · Posted Oct 17, 2026
- Location
- Seattle, WA
New York, NY - Experience
- 5+ years of professional non-internship marketing experience.
About the job
Leads technical implementation and optimization of personalized customer journeys in Adobe Experience Platform, translating journey frameworks into scalable marketing experiences for AWS customers.
What you'll do
- Build, configure, monitor, and optimize journey orchestration workflows, segmentation, personalization, and reusable components in Adobe Experience Platform.
- Support journey strategy and design with technical feasibility input, platform insights, and next-best-action and content recommendations.
- Partner across CX, analytics, channel, marketing operations, and sales teams to integrate data, report results, and deliver customer experiences.
What they ask for
- 5+ years of professional non-internship marketing experience.
- Experience using data and metrics to drive improvements.
- Experience with Excel or Tableau, including data manipulation, macros, charts, and pivot tables.
- Experience building and optimizing multiple simultaneous marketing campaigns and working within cross-functional marketing and creative teams.
Nice to have
- Experience in multi-territory campaign management.
- Experience in digital marketing and content production timelines and processes, or with email, web analytics, CRM, and marketing automation platforms.
Pay
USD 86,700.00 - 151,700.00 annually (base salary); USD 82,700.00 - 137,900.00 annually (base salary)
Tools
Adobe Experience Platform (AEP), Excel, Tableau, email, web analytics, CRM
Model-written summary · the original posting is authoritative