Amazon
Journey Specialist, Customer Experience - AWS Integrated Demand Center
$66K–$114K
Seattle, WA +1 · Full-time · Posted Oct 17, 2026
- Location
- Seattle, WA
New York, NY - Experience
- 2+ years of professional non-internship marketing experience.
About the job
Leads technical implementation of customer journeys in Adobe Experience Platform and supports the design of personalized, data-driven AWS marketing experiences.
What you'll do
- Build, configure, monitor, troubleshoot, and optimize journey workflows, segmentation, personalization, and reusable components.
- Support journey frameworks and strategy with technical feasibility input, platform insights, and recommendations for next best action and content.
- Coordinate with analytics, channel, marketing technology, sales, and customer insights teams on integrations, metrics, and campaign execution.
What they ask for
- 2+ years of professional non-internship marketing experience.
- Experience using data and metrics to drive improvements.
- Experience with Excel or Tableau, including data manipulation, macros, charts, and pivot tables.
Nice to have
- Experience analyzing data and best practices to assess performance drivers; experience using data visualization tools.
- Experience in e-commerce, start ups, advertising, or commercial; experience working with global cross-functional teams.
Pay
USD 66,300.00 - 113,700.00 annually (base salary); USD 80,200.00 - 103,400.00 annually (base salary)
Tools
Adobe Experience Platform (AEP), Excel, Tableau
Model-written summary · the original posting is authoritative