Amazon
Manager II, Operations, SMD1
$70K–$91K
Elkridge, MD · Manager · Full-time · Posted Oct 12, 2026
- Experience
- 2+ years of employee and performance management experience; alternatively, 2+ years of Amazon (blue badge/FTE) experience satisfies the stated education qualification.
- Education
- Bachelor's degree or equivalent
About the job
Leads a Same-Day Delivery fulfillment center area, managing hourly associates and shift performance across safety, quality, productivity, and delivery deadlines.
What you'll do
- Lead and coach hourly associates, manage staffing, and balance labor against operational volume.
- Oversee safety, quality, and productivity; investigate performance issues and implement corrective actions.
- Manage operational flow and delivery deadlines, communicate risks, and lead continuous improvement.
What they ask for
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Ability to work a flexible schedule, shift, and work area, including weekends, nights, and/or holidays
Nice to have
- 1+ years of performance metrics, process improvement or lean techniques experience
Pay
70,000.00 - 90,900.00 USD annually (base salary)
Model-written summary · the original posting is authoritative