Drimva

Amazon

Manager III, Program Mgmt - AMZ9802178

$127K–$172K

Dallas, TX · Manager · Full-time · Posted Aug 21, 2026

Experience
Five years of experience in the job offered or a related occupation; alternatively, seven years of progressive post-baccalaureate experience with a bachelor’s degree. One year of experience in each of the three specified skill areas is required.
Education
Master’s degree or foreign equivalent in Analytics, Engineering, Business, or a related field; a bachelor’s degree or foreign equivalent plus seven years of progressive post-baccalaureate experience is accepted as equivalent.

About the job

Leads cross-functional AWS programs and operational process improvements, using performance metrics and KPI reporting to improve customer experience and inform business decisions.

What you'll do

  • Design and implement processes, policies, goals, and operational solutions for AWS customer experience.
  • Manage program priorities, schedules, risks, stakeholders, engineering solutions, and cross-functional implementation.
  • Develop system requirements and govern KPI reporting, metrics, and documentation to monitor delivery and business performance.

What they ask for

  • Master’s degree or foreign equivalent in Analytics, Engineering, Business, or a related field and five years of relevant experience; alternatively, a bachelor’s degree or foreign equivalent in one of these fields and seven years of progressive post-baccalaureate relevant experience.
  • At least one year of experience working with SQL and Demand Supply Planning, Supply Chain Planning, or Operational Planning.
  • At least one year of experience on projects in supply chain or large operational organizations.
  • At least one year of experience with production environment metrics such as Forecasting, Average Handle Time (AHT), Shrinkage, Overtime, and Full Time Equivalent (FTE).

Pay

$127,200/year to $172,100/year (base salary)

Tools

SQL

Model-written summary · the original posting is authoritative

First seen Oct 15, 2026 · Last verified Nov 5, 2026 (UTC)