Amazon
Operations Engineer II, AWS Managed Services (AMS)
$96K–$160K
Seattle, WA · Full-time · Posted Oct 1, 2026
- Experience
- 4+ years of network and operating system support; 4+ years of virtualization, orchestration, and cloud computing experience.
- Education
- Bachelor's degree in computer science or equivalent.
About the job
Supports AWS Managed Services customers by investigating complex technical issues and helping review service disruptions, operational metrics, and pre-launch plans.
What you'll do
- Build customer relationships and understand their business needs.
- Review service disruptions, monthly or quarterly metrics, and pre-launch planning.
- Investigate complex support cases and technical challenges.
What they ask for
- Bachelor's degree in computer science or equivalent.
- 4+ years of network and operating system support experience.
- 4+ years of virtualization, orchestration, and cloud computing experience (e.g., Hypervisors, VMware, Xen).
Nice to have
- Experience with security, configuration management software, scripting or programming, DevOps/CI/CD, systems at scale, or networking.
Pay
95,600.00 - 160,000.00 USD annually (base salary)
Tools
Hypervisors, VMware, Xen, PowerShell, Ruby, Python, Bash, CI/CD
AI focus
AWS Managed Services uses automation and machine learning to simplify cloud deployment, migration, and management; the role description does not specify individual AI duties.
Model-written summary · the original posting is authoritative