Amazon
Operations Manager
$91K–$136K
North Andover, MA · Manager · Full-time · Posted Jul 27, 2026
- Experience
- 3+ years of employee and performance management; alternatively, 2+ years of Amazon (blue badge/FTE) experience is listed as an education qualification. Preferred: 1+ years in performance metrics, process improvement, or lean techniques.
- Education
- Bachelor's degree or equivalent; a Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field is preferred.
About the job
Leads an operations team and site projects to improve safety, quality, productivity, and on-time customer deliveries across Amazon’s operations network.
What you'll do
- Mentor and motivate salaried and hourly employees while managing safety, quality, productivity, and customer delivery promises.
- Lead site- and region-impacting projects and build productivity plans using forecasts, requirements, and load balancing.
- Partner with support teams to develop plans that meet business objectives.
What they ask for
- 3+ years of employee and performance management experience.
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Ability to work a flexible schedule, shift, and work area, including weekends, nights, and/or holidays.
Nice to have
- 1+ years of experience with performance metrics, process improvement, or lean techniques.
- Experience managing a team of 2+ salaried employees and 70+ indirect employees; process improvement experience using Lean, Kaizen, and/or Six Sigma is also preferred.
Pay
91,000.00 - 136,500.00 USD annually (base salary)
Tools
Lean, Kaizen, Six Sigma
Model-written summary · the original posting is authoritative