Amazon
Operations Manager
$91K–$136K
Hagerstown, MD · Manager · Full-time · Posted Sep 30, 2026
- Experience
- 3+ years of employee and performance management experience; alternatively, 2+ years of Amazon (blue badge/FTE) experience may satisfy the education-or-experience qualification.
- Education
- Bachelor's degree or equivalent; alternatively, 2+ years of Amazon (blue badge/FTE) experience. A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field is preferred.
About the job
Leads an operations team and site initiatives to maintain safety, quality, productivity, and on-time customer deliveries across Amazon’s operations network.
What you'll do
- Support, mentor, and motivate salaried and hourly employees; lead large-scope projects with site and regional impact.
- Develop productivity plans using forecasts, productivity requirements, and coordination with other leaders to balance workloads.
- Manage safety, quality, productivity, and customer delivery promises in collaboration with support teams.
What they ask for
- 3+ years of employee and performance management experience.
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Ability to work a flexible schedule, shift, and work area, including weekends, nights, and/or holidays.
Nice to have
- 1+ years of experience with performance metrics, process improvement, or lean techniques; experience leading improvements through Lean process, Kaizen, and/or Six Sigma.
- Experience managing a team of 2+ salaried employees and 70+ indirect employees.
Pay
91,000.00 - 136,500.00 USD annually (base salary)
Tools
Lean process, Kaizen, Six Sigma
Model-written summary · the original posting is authoritative