Amazon
Pharmacy Manager (L5), Amazon Pharmacy Clinical Customer Care
$120K–$162K
Arizona, AZ +2 · Manager · Full-time · Posted Oct 13, 2026
- Location
- Arizona, AZ
Massachusetts, MA
New Hampshire, NH - Education
- Bachelor's degree in Science, or Doctor of Pharmacy (PharmD).
About the job
Leads pharmacists and/or technicians in Amazon Pharmacy customer care, overseeing daily pharmacy operations, quality, compliance, staffing, and team development.
What you'll do
- Manage and develop the pharmacy team, including training, scheduling, performance coaching, and timecard accuracy.
- Coordinate clinical guidance and operational changes with managers, the Pharmacist in Charge, Compliance, and Regulatory Operations; monitor metrics and adjust workflows to meet service levels.
- Investigate quality errors, improve processes, and work hands-on in production to handle operational tasks and escalations.
What they ask for
- Bachelor's degree in Science, or Doctor of Pharmacy (PharmD).
- Active and unrestricted pharmacist license in the domicile state; active and unrestricted licenses in states requiring a non-resident PIC.
- Willingness to obtain active and unrestricted pharmacist licenses in at least 8 of 21 specified U.S. states within the first 6 months.
- Experience with performance metrics, process improvement, and Lean techniques; ability to work flexible shifts, including weekends, nights, and/or holidays.
Nice to have
- Prior management experience leading a team; knowledge of pharmacy laws and regulations, patient safety, or pharmacy automation.
- Understanding of Lean Methodologies; familiarity with Warehouse Management Systems (WMS).
Pay
120,000.00 - 162,400.00 USD annually (base salary)
Tools
Warehouse Management Systems (WMS)
Model-written summary · the original posting is authoritative