Amazon
Principal AI/ML HPC Specialist Technical Account Manager (STAM) , AWS Enterprise Support, NAMER-Sp
$183K–$247K
Austin, TX +3 · Principal · Full-time · Posted Jul 27, 2026
- Location
- Austin, TX
Seattle, WA
Herndon, VA
Dallas, TX - Experience
- 8+ years in AI/ML, distributed computing, or GPU-accelerated infrastructure; 3+ years in customer-facing large-scale ML architecture; 10+ years of IT development or implementation/consulting.
- Education
- Bachelor's degree
About the job
Leads enterprise customer engagements to design, optimize, and support large-scale AI/ML training and inference systems on AWS, including GPU and Trainium clusters.
What you'll do
- Lead technical reviews and performance optimization for distributed AI/ML workloads and HPC clusters.
- Design and validate production training and inference architectures, including compute, networking, storage, orchestration, and monitoring.
- Advise enterprise customers and partner teams on AI/ML infrastructure, operational reliability, capacity planning, and best practices.
What they ask for
- Bachelor's degree
- 8+ years of experience in AI/ML, distributed computing, or GPU-accelerated infrastructure
- 3+ years of hands-on experience designing, implementing, or consulting on large-scale ML training or inference architectures in a customer-facing role
- 10+ years of IT development or implementation/consulting in the software, cloud computing, or AI/ML industries; experience with at least one major deep learning framework and ability to advise enterprise customers
Nice to have
- Distributed training and GPU/accelerator cluster experience, including frameworks such as PyTorch DDP, DeepSpeed, and Megatron-LM
- AWS Neuron SDK, SageMaker HyperPod, HPC schedulers, parallel file systems, and AWS certifications
Pay
182,800.00 - 247,300.00 USD annually (base salary)
Tools
AWS Parallel Computing Service (PCS), AWS ParallelCluster, PyTorch FSDP, DeepSpeed, SageMaker HyperPod, Amazon FSx for Lustre, AWS Neuron SDK, Elastic Fabric Adapter (EFA)
AI focus
Customer-facing design, deployment, and optimization of distributed AI/ML training and inference, including LLMs, HPC-to-AI workloads, GPU/Trainium clusters, and production MLOps.
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