Amazon
Principal Tech Program Mgr, Items and Relationships Platform
$177K–$239K
Seattle, WA · Principal · Full-time · Posted Aug 19, 2026
- Experience
- 7+ years of technical product or program management; 10+ years working directly with engineering teams; 5+ years of software development.
About the job
Leads phased adoption of Amazon’s GenAI-based product identity platform across internal businesses and external partners, ensuring quality-gated launches, stakeholder alignment, and customer trust.
What you'll do
- Own rollout sequencing, launch readiness and go/no-go quality gates for internal and partner adoption.
- Run program operating cadence, business reviews, cross-team dependencies, and customer escalations through resolution.
- Use GenAI to synthesize customer feedback, route escalations, draft program materials, and automate program mechanisms.
What they ask for
- 7+ years of technical product or program management experience.
- 10+ years of working directly with engineering teams experience.
- 5+ years of software development experience.
- Experience managing programs across cross functional teams, building processes and coordinating release schedules.
Nice to have
- 8+ years of hands-on work managing complex technology projects experience.
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
Pay
177,000.00 - 239,400.00 USD annually (base salary)
Tools
GenAI
AI focus
Uses GenAI to support program operations, including synthesizing customer signal, drafting narratives and review documents, triaging and routing escalations, and automating program mechanisms.
Model-written summary · the original posting is authoritative