Amazon
Principal Technical Account Manager, AWS Enterprise Support, NAMER-Sp
$183K–$284K
Austin, TX +6 · Principal · Full-time · Posted Sep 9, 2026
- Location
- Austin, TX
Seattle, WA
Santa Clara, CA
New York, NY
Chicago, IL
San Francisco, CA
Dallas, TX - Experience
- 8+ years in Data & AI technologies; 3+ years in customer-facing large-scale ML architecture work; 10+ years in IT development or implementation/consulting.
About the job
Leads enterprise customer engagements to design, optimize, and operationalize large-scale AI/ML training and inference infrastructure on AWS, with a focus on GPU and Trainium high-performance computing.
What you'll do
- Lead technical deep-dives and performance optimization for distributed AI/ML workloads and clusters.
- Architect and validate production training and inference solutions, including compute, storage, networking, orchestration, and MLOps components.
- Advise enterprise customers and partner with AWS teams to improve workload performance, reliability, cost governance, and operational readiness.
What they ask for
- 8+ years working with Data & AI related technologies, including AI/ML, GenAI, Analytics, Database, and/or Storage.
- 3+ years of hands-on experience designing, implementing, or consulting on large-scale ML training or inference architectures in a customer-facing role.
- 10+ years of IT development or implementation/consulting in the software, cloud computing, or AI/ML industries.
- Demonstrated ability to serve as a trusted technical advisor to enterprise customers.
Nice to have
- Experience with deep learning libraries such as PyTorch, TensorFlow, MxNet; research publications in computer vision, deep learning or machine learning.
- Experience training and deploying machine learning systems for large-scale optimizations; 5+ years in Healthcare/Life Sciences or experience in financial services.
Pay
USD 210,200.00 - 284,300.00 annually (base salary); USD 210,200.00 - 284,300.00 annually (base salary); USD 182,800.00 - 247,300.00 annually (base salary); USD 201,000.00 - 272,000.00 annually (base salary); USD 182,800.00 - 247,300.00 annually (base salary); USD 182,800.00 - 247,300.00 annually (base salary); USD 182,800.00 - 247,300.00 annually (base salary)
Tools
AWS Parallel Computing Service (PCS), AWS ParallelCluster, PyTorch FSDP, DeepSpeed, SageMaker HyperPod, Amazon FSx for Lustre, AWS Step Functions, AWS Batch
AI focus
The role focuses on enterprise AI/ML infrastructure, including distributed model training, production inference, GPU/Trainium clusters, LLMs, and HPC-to-AI solutions.
Model-written summary · the original posting is authoritative