Amazon
Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS
$170K–$253K
Boston, MA +7 · Principal · Full-time · Posted Oct 5, 2026
- Location
- Boston, MA
Seattle, WA
Atlanta, GA
New York, NY
TEMPE, AZ
Irvine, CA
Chicago, IL
San Francisco, CA - Experience
- 5+ years in direct sales or business development in software, cloud or SaaS markets selling to C-level executives; 5+ years selling into contact centers.
About the job
Lead enterprise sales and go-to-market efforts to grow revenue, adoption, and market position for Amazon Connect, AWS’s contact-center service.
What you'll do
- Build and manage a sales pipeline, execute sales plans, and meet quarterly and annual revenue targets.
- Develop strategic relationships with key accounts; engage C-level and technical stakeholders and coordinate with AWS sales, solutions architecture, partners, and OEMs.
- Negotiate contracts with the core sales organization and support customer satisfaction and adoption.
What they ask for
- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives.
- 5+ years of experience selling into contact centers.
Nice to have
- 5+ years of building profitable partner ecosystems experience.
- Experience developing detailed go to market plans.
Pay
170,000.00 - 230,000.00 USD annually (base salary; Tempe, Irvine, Atlanta, Chicago, Boston, Seattle); 187,000.00 - 252,900.00 USD annually (base salary; San Francisco, New York)
Tools
Amazon Connect, AWS, VoIP, CRM/ERP, SaaS, CCaaS
Model-written summary · the original posting is authoritative