Amazon
Process Assistant, UTR, XLDS
Grand Rapids, MI · Full-time · Posted Aug 18, 2026
- Experience
- 1+ years of Microsoft Office products and applications experience; 6+ months of leadership experience. Preferred: managing a team of 10+ employees or 1+ year directly managing others.
- Education
- High school or equivalent. A Bachelor’s Degree in Engineering, Operations, Supply Chain/Logistics, or a related field is preferred.
About the job
Leads and supports an operations team during shifts, managing safety, quality, productivity, and customer delivery commitments.
What you'll do
- Support, mentor, and motivate team members; manage safety, quality, productivity, and delivery promises.
- Collaborate with Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans for business objectives.
- Meet the role’s stated physical, scheduling, and work-environment requirements.
What they ask for
- 1+ years of Microsoft Office products and applications experience.
- High school or equivalent.
- 6+ months of leadership experience in a retail, distribution, or similar environment.
- At least 18 years old; able to work the stated flexible schedule, 40 hours per week and overtime, and meet the stated physical requirements.
Nice to have
- Experience managing a team of 10+ employees or 1+ year directly managing others; process-improvement experience such as Lean Six Sigma and/or Kaizen.
- Excellent customer service, communication, and interpersonal skills; a Bachelor’s Degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
Pay
24.25 - 26.25 USD hourly (base pay rate plus highest available shift differential; starting pay)
Tools
Microsoft Office, Lean Six Sigma, Kaizen
Model-written summary · the original posting is authoritative