Amazon
Product Manager - Technical, Customer Experience and Business Trends
$129K–$175K
Seattle, WA · Manager · Full-time · Posted Sep 24, 2026
- Experience
- 4+ years of customer-facing product development and product management.
- Education
- Bachelor's degree.
About the job
Evaluates AWS products and services through customer experience research and hands-on proof-of-concept experiments, then presents findings and recommendations to AWS leadership to inform product direction.
What you'll do
- Design and build proof-of-concept experiments to assess customer experience, performance, and ease of use.
- Partner with engineering and science teams to develop evaluation capabilities and roadmaps based on product plans, customer needs, and industry trends.
- Own evaluation studies from scoping through execution and deliver findings and recommendations to AWS leadership.
What they ask for
- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience.
- Bachelor's degree.
Nice to have
- Knowledge of agile product development and life-cycle management process.
- Experience leading cross-functional teams to deliver products and online services on tight deadlines.
Pay
129,200.00 - 174,800.00 USD annually (base salary)
Tools
AWS, cloud services
AI focus
Evaluates customer experience for AWS AI services and GenAI/Agentic AI customer applications, and tracks relevant AI developments.
Model-written summary · the original posting is authoritative