Amazon
Program Manager, DSP DA Services Partner (DDSP)
$74K–$130K
Centerville, MN +6 · Manager · Full-time · Posted Aug 25, 2026
- Location
- Centerville, MN
Edwardsville, IL
Riverside, MO
Ankeny, IA
Blue Springs, MO
Chicago, IL
Greenville, WI - Experience
- 3+ years in program or project management and 3+ years defining and implementing process improvement initiatives; preferred experience includes 3+ years driving end-to-end delivery and 3+ years driving process improvements.
About the job
Protects delivery-station capacity by analyzing staffing risks, advising Delivery Service Partners (DSPs), and improving delivery associate experience and operational standards.
What you'll do
- Analyze staffing capacity, identify future gaps, and lead risk reviews and escalations with DSPs.
- Consult on hiring, capacity planning, and marketing; recommend improvements and influence stakeholders.
- Conduct Project DEEP reviews and site visits to identify standard-work deficiencies and drive compliance improvements.
What they ask for
- 3+ years of program or project management experience.
- 3+ years defining and implementing data- and metrics-based process improvement initiatives.
- Advanced Excel (Pivot Tables, VLookUps) and SQL knowledge.
- Experience using data and metrics to drive improvements and working cross-functionally with tech and non-tech teams.
Nice to have
- 3+ years driving end-to-end delivery and communicating results to senior leadership; 3+ years driving process improvements.
- Experience in stakeholder management, building processes, project management, and schedules.
Pay
USD 74,200.00 - 129,800.00 annually (base salary)
Tools
Excel, SQL, Salesforce
Model-written summary · the original posting is authoritative