Amazon
Program Manager II, NA Grocery Delivery
$67K–$143K
Nashville, TN +1 · Manager · Full-time · Posted Oct 21, 2026
- Location
- Nashville, TN
New York, NY - Experience
- 3+ years of program or project management; 3+ years defining and implementing process improvement initiatives using data and metrics.
- Education
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
About the job
Owns initiatives connecting upstream grocery operations with delivery outcomes, using metrics, reporting, and cross-functional improvements to support timeliness, order quality, and SLA compliance.
What you'll do
- Define and maintain metrics linking upstream process performance to delivery outcomes; identify process gaps and delivery risks.
- Build reporting and dashboards, and serve as the delivery team's point of contact for upstream operations partners.
- Drive improvement deliverables from scoping and design through execution and ongoing performance tracking.
What they ask for
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
- 3+ years of program or project management experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Advanced Excel (Pivot Tables, VLookUps) and SQL; experience using data and metrics to drive improvements and working cross-functionally with tech and non-tech teams.
Nice to have
- 3+ years of driving end to end delivery and communicating results to senior leadership; 3+ years of driving process improvements.
- Stakeholder management experience and experience building processes, project management, and schedules.
Pay
USD 81,600.00 - 142,800.00 annually (base salary); USD 66,800.00 - 116,800.00 annually (base salary)
Tools
Excel, Pivot Tables, VLookUps, SQL
Model-written summary · the original posting is authoritative