Amazon
Program Manager II, Pickup and Return Points (PARP)
$66K–$107K
Bellevue, WA +1 · Manager · Full-time · Posted Oct 26, 2026
- Location
- Bellevue, WA
New York, NY - Experience
- 2+ years program or project management; 3+ years Computerized Maintenance Management System program experience; 3+ years maintenance planner/scheduler experience; 3+ years advanced Microsoft Word and Excel experience. Degree alternative: 2+ years of Amazon RME (BB/3P) full time experience.
- Education
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience.
About the job
Manages relationships with North American Pickup & Return Points commercial partners, resolving escalations and coordinating internal teams to improve partner performance and customer experience.
What you'll do
- Own partner relationships, resolve escalations, and drive adoption of Amazon programs.
- Collaborate with Product, Operations, and Program teams to convey partner feedback and influence roadmap priorities.
- Track partner health and performance metrics, lead improvement initiatives, and maintain network standards.
What they ask for
- 2+ years of program or project management experience.
- 3+ years of Computerized Maintenance Management System program experience and 3+ years of maintenance planner/scheduler experience in industrial maintenance, manufacturing, or distribution.
- 3+ years of advanced Microsoft Word and Excel experience.
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience; flexible schedule including weekends, nights, and/or holidays.
Nice to have
- Knowledge of Lean principles and DMAIC methodology; experience with MS Access and SQL.
- Experience with requirement gathering, Microsoft Projects, material handling systems (MHS), or cross-functional analytical work.
Pay
USD 66,300.00 - 107,100.00 annually (base salary); USD 80,200.00 - 97,400.00 annually (base salary)
Tools
Computerized Maintenance Management System, Microsoft Word, Excel, MS Access, SQL, Microsoft Projects, material handling systems (MHS), DMAIC
Model-written summary · the original posting is authoritative