Amazon
Program Manager, II WW Credit Card Fraud
$83K–$130K
Seattle, WA · Manager · Full-time · Posted Sep 16, 2026
- Experience
- 3+ years in program or project management and 3+ years defining and implementing process improvement initiatives; preferred: 3+ years driving end-to-end delivery and 3+ years driving process improvements.
About the job
Owns global credit card fraud and bad debt prevention programs across Amazon’s retail portfolio, balancing payment risk, regulatory compliance, revenue, and customer experience.
What you'll do
- Monitor fraud and bad debt performance, investigate emerging fraud, and drive corrective actions and prevention controls.
- Lead business reviews and coordinate cross-functional teams to deliver fraud mitigation roadmaps.
- Define and track launch guardrails, balancing fraud exposure with revenue and customer experience.
What they ask for
- 3+ years of program or project management experience.
- 3+ years of defining and implementing data- and metrics-driven process improvement initiatives.
- Advanced Excel (Pivot Tables, VLookUps) and SQL.
- Experience using data and metrics to drive improvements and working cross-functionally with technical and non-technical teams.
Nice to have
- 3+ years driving end-to-end delivery and communicating results to senior leadership.
- Experience in stakeholder management, process building, project management, and scheduling.
Pay
82,700.00 - 129,800.00 USD annually (base salary)
Tools
Excel, SQL
Model-written summary · the original posting is authoritative