Amazon
Program Manager, Returns Transportation, WW Returns & Recommerce (Reverse Logistics Services)
$80K–$97K
Bellevue, WA · Manager · Full-time · Posted Oct 15, 2026
- Experience
- 2+ years of program or project management experience.
- Education
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent.
About the job
Manages North America returns transportation programs, developing scalable processes and coordinating business and technology support for launches and customer-facing improvements.
What you'll do
- Plan and manage program rollouts, including implementation, process development, documentation, communication, and ongoing support.
- Design scalable processes, define KPIs, investigate customer issues, and present business requirements to leadership.
- Spend 25% of the time on field visits and analyzing defects on the ground.
What they ask for
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent.
- 2+ years of program or project management experience.
- Advanced Microsoft Excel, including pivot tables, macros, index/match, vlookup, VBA, and data links.
Nice to have
- Knowledge of SQL.
- Experience in analytical, results-oriented environments with cross-functional teams; experience with Six Sigma tools and Lean techniques.
Pay
80,200.00 - 97,400.00 USD annually (base salary)
Tools
Microsoft Excel, SQL, VBA
Model-written summary · the original posting is authoritative