Amazon
Program Manager, Security, Emergency Services and Global Standards
$83K–$130K
Seattle, WA · Manager · Full-time · Posted Sep 14, 2026
- Experience
- 3+ years of program or project management; 3+ years defining and implementing data- and metrics-based process improvement initiatives. Preferred: 3+ years driving end-to-end delivery and communicating results to senior leadership; 3+ years driving process improvements.
About the job
Supports Protective Services business operations programs by assessing service gaps, improving processes, coordinating operational work, and helping translate strategic initiatives into scalable workflows.
What you'll do
- Evaluate existing services, identify gaps, and recommend whether new services are needed.
- Coordinate cross-functional projects, contracts, statements of work, and purchase orders; support operational planning and leadership meetings.
- Develop scalable frameworks, documentation, and best practices while ensuring compliance with regulations and company policies.
What they ask for
- 3+ years of program or project management experience.
- 3+ years defining and implementing process improvement initiatives using data and metrics.
- Advanced Excel (Pivot Tables, VLookUps) and SQL knowledge.
- Experience using data and metrics to drive improvements and working cross-functionally with technical and non-technical teams.
Nice to have
- 3+ years driving end-to-end delivery and communicating results to senior leadership; 3+ years driving process improvements.
- Experience with stakeholder management and building processes, project management, and schedules.
Pay
82,700.00 - 129,800.00 USD annually (base salary)
Tools
Excel, SQL
Model-written summary · the original posting is authoritative