Amazon
Programmatic Solutions Consultant - Technical, Programmatic Solutions Consultants - Technical
$105K–$184K
New York, NY · Full-time · Posted Aug 19, 2026
- Experience
- 4+ years of programmatic advertising experience; experience in technical support and customer-facing technical specialist roles. Preferred: 3+ years of technical troubleshooting or similar experience.
- Education
- Bachelor's degree in computer science or equivalent.
About the job
Provides technical support to enterprise programmatic advertising customers, investigates campaign issues and defects, and develops tools and improvements to scale service quality.
What you'll do
- Reproduce complex customer issues, investigate root causes, and own end-to-end resolution across teams.
- Provide proactive technical support and live troubleshooting across Amazon advertising products.
- Automate procedures, document findings, and recommend product and customer-experience improvements.
What they ask for
- Bachelor's degree in computer science or equivalent.
- Experience in technical support and customer-facing technical specialist roles.
- 4+ years of programmatic advertising experience.
- Experience with NoSQL or SQL Server/MySQL, troubleshooting and debugging technical systems, and writing and publishing technical documents.
Nice to have
- 3+ years of technical troubleshooting or similar experience.
- Experience coding or scripting, operating distributed data systems, or using data analytics tools.
Pay
105,100.00 - 183,900.00 USD annually (base salary)
Tools
Amazon DSP (ADSP), Amazon Ad Tag (AAT), Conversion API (CAPI), Ads Data Manager (ADM), Amazon Marketing Cloud (AMC), NoSQL, SQL Server, MySQL
Model-written summary · the original posting is authoritative