Amazon
Research Operations Manager , Research Services
$79K–$138K
Culver City, CA · Manager · Full-time · Posted Sep 10, 2026
- Experience
- 3+ years of research-field project management and 2+ years leading quantitative research projects.
- Education
- Bachelor's degree in a relevant field or equivalent work experience.
About the job
Runs global customer research operations for Prime Video and Studios, including survey delivery, panel management, and automation of reporting workflows.
What you'll do
- Own survey operations from programming and sampling through deployment, quality assurance, data processing, and delivery.
- Lead global panel recruitment, maintenance, and engagement; track timelines and troubleshoot fieldwork issues.
- Improve research operations and reporting through process documentation, AI-powered tools, and automation.
What they ask for
- Bachelor's degree in a relevant field or equivalent work experience.
- 3+ years of project management experience in a research field.
- 2+ years leading quantitative research projects in marketing, entertainment, or related fields.
- Hands-on survey platform experience and proficiency in research operations and large-data tools.
Nice to have
- Experience on the research vendor side or within a media company research group; global panel management experience.
- Knowledge of television and media research methodologies; working knowledge of APIs, AI tools, and automation.
Pay
78,800.00 - 137,900.00 USD annually (base salary)
Tools
Qualtrics, Alchemer, Tableau, SPSS, Python, APIs
AI focus
Leverage AI-powered tools and automation to improve research reporting and operational efficiency.
Model-written summary · the original posting is authoritative