Amazon
Robotics Field Engineer , RIVR
$99K–$160K
AUSTIN, TX +1 · Full-time · Posted Oct 6, 2026
- Location
- AUSTIN, TX
Austin, TX - Experience
- 1+ years with robotics system components or electromechanical controls, including internships, research, or project work.
- Education
- BA/BS in Engineering (Robotics, Mechanical, Electrical), Computer Science, or a related technical field.
About the job
Provides Tier 2 field support for Amazon RIVR delivery robots, troubleshooting failures and feeding operational insights into testing and product development.
What you'll do
- Resolve escalated field issues through debugging and root cause analysis of hardware, software, and environmental failures.
- Support robot readiness and deployment, and create troubleshooting documentation and service procedures for field technicians.
- Collaborate with QA, Product, and Engineering teams to improve test cases and translate field issues into product requirements.
What they ask for
- Experience automating, deploying, and supporting infrastructure.
- Programming experience in at least one modern language, such as Python, Ruby, Golang, Java, C++, C#, or Rust; experience in a Linux or Unix environment.
- BA/BS in Engineering, Computer Science, or a related technical field; 1+ years of experience with robotics system components or electromechanical controls, including internships, research, or project work.
- Familiarity with ROS2 or another robotics software framework; hands-on troubleshooting of physical hardware, wiring, sensors, or electromechanical components.
Nice to have
- Experience with CI/CD pipelines or build processes; basic understanding of distributed systems.
- Prior Tier 1 or Tier 2 support experience in robotics, IoT, or industrial automation, or exposure to Amazon operations, logistics, industrial facilities, or last-mile delivery.
Pay
99,100.00 - 160,000.00 USD annually (base salary)
Tools
Python, Ruby, Golang, Java, C++, C#, Rust, ROS2
AI focus
The team works on Physical AI, but the posting does not specify AI development duties for this role.
Model-written summary · the original posting is authoritative