Amazon
Seasonal Transportation Specialist, Relay Operations Center
Tempe, AZ · Full-time · Posted Oct 16, 2026
- Experience
- 1+ year in computer and Microsoft Office experience; 1+ year in customer service or corporate back-office experience. Preferred: 1+ year of contact center experience.
- Education
- High school or equivalent diploma.
About the job
Resolves daily freight and transportation disruptions by supporting carriers, drivers, and field teams in Amazon’s contact center operations.
What you'll do
- Research and resolve carrier and driver issues, setting expectations and coordinating solutions across the transportation network.
- Use internal systems to gather data and support recurring operational reporting and data-driven decisions.
- Support field teams with driver assignments, load acceptance, and driver or equipment availability; assist during workload surges and weather-related operations.
What they ask for
- At least 1 year of experience working with computers and Microsoft Office, including Outlook, Word, and Excel.
- At least 1 year of customer service or corporate back-office experience.
- High school diploma or equivalent; fluent in English.
- At least 18 years old and able to meet the stated physical requirements, including lifting up to 49 pounds and standing or walking during shifts up to 12 hours.
Nice to have
- At least 1 year of contact center experience.
Pay
22.54 - 29.18 USD hourly (base salary)
Tools
Microsoft Office, Outlook, Word, Excel, AAP, Reach, Decisiv, FMC
Model-written summary · the original posting is authoritative