Amazon
Senior Applied AI Solutions Architect — Amazon Connect, Applied AI - Connect Specialist SA
$154K–$239K
Boston, MA +8 · Senior · Full-time · Posted Oct 27, 2026
- Location
- Boston, MA
Seattle, WA
Arlington, VA
New York, NY
Atlanta, GA
Denver, CO
Chicago, IL
San Francisco, CA
Dallas, TX - Experience
- 3+ years in applications and infrastructures design, implementation, or consulting; 4+ years of contact center experience, or technical work related to computer systems and technology components.
- Education
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering), or Bachelor's degree.
About the job
Provides specialist technical architecture and customer guidance for AWS Amazon Connect and applied AI solutions, while influencing product direction and supporting go-to-market efforts.
What you'll do
- Bring customer feedback to product teams and provide advanced technical guidance on complex business challenges.
- Share best practices through technical publications, reference architectures, and public events.
- Partner with Business Development on go-to-market solutions and create technical enablement materials for AWS teams.
What they ask for
- 3+ years of design, implementation, or consulting in applications and infrastructures experience.
- 4+ years of contact center experience, or experience in technical work related to computer systems and technology components.
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering), or Bachelor's degree.
Nice to have
- Experience working with end user or developer communities.
- Experience with AI/ML technologies and developing, deploying and managing AI products at scale.
Pay
176,600.00 - 239,000.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary); 169,000.00 - 228,600.00 USD annually (base salary)
Tools
Amazon Connect, AWS, Cloud Security Professional, Cloud DevOps Engineering, AI/ML
AI focus
Experience with AI/ML technologies and developing, deploying, and managing AI products at scale is preferred; the role provides applied AI and Amazon Connect expertise.
Model-written summary · the original posting is authoritative