Amazon
Senior Customer Solutions Manager, Global Financial Services
$169K–$229K
New York, NY · Manager · Full-time · Posted Aug 19, 2026
- Experience
- 5+ years leading large-scale technical or engineering programs; 2+ years of customer-facing work.
- Education
- Bachelor's degree in science, technology, engineering, math, or business, or equivalent.
About the job
Guides major financial services customers through AWS cloud transformation, helping them realize business value, build cloud capabilities, and establish governance for scalable adoption.
What you'll do
- Advise customers on cloud transformation opportunities, including migrations, AI/GenAI, data and analytics, and modernization.
- Lead customer discussions, coordinate AWS and partner teams, and address risks and roadblocks.
- Develop customer enablement programs and reusable best practices.
What they ask for
- 5+ years leading large-scale technical or engineering programs, including thought leadership, business case development, customer benefits realization, and successful completion.
- 2+ years in customer-facing work engaging executives, technologists, or partners to solve business problems with advanced technologies.
- Bachelor's degree in science, technology, engineering, math, or business, or equivalent.
- Experience leading technical and non-technical transformation teams across broad functional groups.
Nice to have
- PMP, SCRUM/Agile, or SAFe certification.
- Experience implementing cloud services, including migrations and modernization projects, or similar.
Pay
169,000.00 - 228,600.00 USD annually (base salary)
Tools
AWS, AI/GenAI
AI focus
Identifies strategic opportunities involving AI/GenAI and supports customers in establishing Cloud/AI CoEs and scalable adoption governance.
Model-written summary · the original posting is authoritative