Amazon
Senior Customer Success Manager, Consumer Electronics
$83K–$140K
Seattle, WA · Manager · Full-time · Posted Sep 21, 2026
- Experience
- 3+ years of relevant vendor- or client-facing experience (or equivalent).
- Education
- Bachelor's degree
About the job
Manages strategic Amazon vendor relationships, creating data-driven plans and coordinating teams to improve vendor growth, satisfaction, and customer experience.
What you'll do
- Manage vendor relationships and business plans, providing recommendations that drive measurable ROI.
- Coordinate across teams to resolve blockers, improve processes, and advocate for vendor and customer feedback.
- Lead promotional planning and catalog optimization, and mentor teammates.
What they ask for
- Strong project management skills and ability to thrive in a fast-paced environment.
- Bachelor's degree.
- 3+ years of vendor or client-facing experience in Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or Merchandising (or equivalent).
- Analytical and problem-solving capabilities; proficiency in Microsoft Excel for data manipulation and interpretation; excellent written and verbal communication skills.
Nice to have
- Experience in e-commerce or Retail fields.
- Experience in process improvement, mentoring, or leveraging internal AI tooling.
Pay
USD 82,700.00 - 140,000.00 annually (base salary)
Tools
Microsoft Excel
AI focus
Leverage internal AI tooling to drive efficiencies and expedite problem solving (preferred qualification).
Model-written summary · the original posting is authoritative