Amazon
Senior Customer Success Manager , Consumer Electronics
$80K–$102K
Seattle, WA · Manager · Full-time · Posted Sep 29, 2026
- Experience
- 4+ years of relevant vendor- or client-facing experience; preferred: 5+ years of e-commerce or retail industry experience.
- Education
- Bachelor's degree or equivalent.
About the job
Manages strategic Amazon vendor relationships, developing data-driven plans and recommendations to grow vendor business, improve satisfaction, and deliver better customer experiences.
What you'll do
- Manage vendor relationships, business plans, and recommendations that drive growth and measurable ROI.
- Coordinate across teams, surface vendor and customer feedback, and improve processes and delivery.
- Lead promotional planning and catalog optimization; mentor teammates.
What they ask for
- Bachelor's degree or equivalent.
- 4+ years of vendor- or client-facing experience in Account Management, Vendor Management, Buying, Planning, Merchandising, or relevant experience.
- Data analysis experience with large datasets, plus proficiency in Excel and BI tools.
- Experience managing senior stakeholder relationships and multiple projects; ability to work independently amid ambiguity.
Nice to have
- 5+ years of e-commerce or retail industry experience.
- Experience in process improvement or guiding, training, and mentoring others.
Pay
80,200.00 - 101,800.00 USD annually (base salary)
Tools
Excel, BI tools
Model-written summary · the original posting is authoritative